Skype has been experiencing a serious outage and is not working for thousands of users across the globe.
The popular communications app went down across the world on Monday
Users have been complaining on social media that they are not able to log in.
— Skype Support (@SkypeSupport) September 21, 2015
IBTimes reports: According to the website DownDetector, problems were first reported at 4:23 a.m. EDT on Sept. 21 and on social media multiple users are reporting that the service is unavailable. On its own Heartbeat service, which updates the status of Skype connectivity, the company said: “Some of you may experience problems with Skype presence and may not see online. We have detected an issue with the status settings of Skype. Affected users will not be able to change their status, their contacts will all show as offline and they will be unable to start Skype calls to them.”
The full scale of the blackout is not yet known, though the US firm has revealed that not all services are affected.
They say that instant messages and Skype for Web are working fine and it is hard at work to restore the rest of the service.